We are committed to providing our customers with the highest quality support - and we mean it. We make every effort to design easy-to-use, robust programs that run on various computer platforms and require little or no installation. But if technological or other difficulties still arise, we are here to help.
Your questions are handled by the actual team that develops our products, not a call-center. Toll-free telephone (with no long waits on hold), email, and fax assistance are available. We'll respond to your questions promptly and work with you to resolve any difficulties. And, we are happy to answer your non-technical, product-integration questions too.
The best way to receive assistance is to follow this two-step process:
(1) Find answers to frequently asked questions, access additional resources, and interact with other GoVenture users at www.GoVentureOasis.com
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(2) If you cannot find your answer on GoVentureOasis.com, submit our help form
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Patches and Upgrades
Find the latest software version number and download Patches/Upgrades.
Other Questions
For sales-related questions click the Contact & Help tab above.
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Patches & Upgrades
The latest version of this software is 1.5.0
You can locate your version number by starting GoVenture — the main menu will have the version number in the lower middle section of the screen.
Online versions are automatically upgraded when available (you do not need to do anything to receive the upgrade). NOTE: If your organization has licensed GoVenture for use in your own Learning Management System, you may not have auto-upgrade service. Contact us for details.
CD-ROM versions include an auto-upgrader that will notify you when an upgrade is available and provide instructions on how to download the upgrade. See below for details.